What is TOM Surface Mail?

As a somewhat faster and far more secure alternative to ordinary individual seamail, we send select packages from Japan to the US via a combination of safe, high-quality, private bulk sea freight + regular domestic UPS Ground. This method requires 2-4 months for delivery.

Shipping via ocean freighter in bulk with the assistance of an experienced partner company (Yamato Global) allows much more control over the safety & handling of packages. All packages are being carefully packed by TOM staff in our Japanese warehouse and safely arranged within 100% TOM-dedicated shipping containers. Once in the continental US, the packages will be shipped & delivered as trackable UPS Ground shipments. Due to certain restrictions with select product types, we may not be able to offer this for all shipments. If TOM Surface Mail is unavailable, Regular Surface Mail will be available instead.

You will receive an email when order is shipped, to confirm that your shipment is on its way. Please note that during the time that your package is en route to the US, you won't receive any tracking information. Once your shipment is about to arrive, we will send a second email with a tracking number when your shipment is passed off to UPS.

TOM Surface Mail is currently only available to the US.